List of Third-party Information Sharing
Third-Party Service Providers as data processors (for EU users):
1.Amazon Web Services, Inc.
Location of Data Processing: EU
Scope of Processed Data: All data stored though the Cloud: Cloud service; phone number and Email address: SMS, Emails.
Purpose of Data Processing: Enable cloud services via IaaS; data storage in data center instances for the data controller.
Privacy Policy: https://aws.amazon.com/compliance/data-privacy/
2.Twilio Inc.
Location of Data Processing: EU
Scope of Processed Data: Phone number: SMS, Phone calls.
Purpose of Data Processing: Provide verification codes through SMS for account login security verifications.
Privacy Policy: https://www.twilio.com/en-us/legal/privacy
3.Google LLC
Location of Data Processing: EU
Scope of Processed Data: App Version, User ID.
Purpose of Data Processing: Notification of App version for update and App function upgrade sent to users; Push and Map services.
Privacy Policy: https://policies.google.com/privacy#infocollect
4.Hangzhou Tuya Information Technology Co., Ltd.
Location of Data Processing: CN
Scope of Processed Data: applicable user data according to requirement to fulfill users' requests of technical support/troubleshooting or data requests.
Purpose of Data Processing: To enable Service Provider's technical team to provide technical support, troubleshooting and/or other requested services from App users. The scope of user data is strictly limited to those necessary for the purpose and all personnel that may have access to such data are strictly subject to access control systems and contractually bound to be given access on need-to-know basis and to keep any data accessed confidential.
Privacy Policy: /protocol/1479c88e9cc0101a?lang=en
5.Microsoft Corporation
Scope of Processed Data:Text and audio messages sent by users when using specific AI functions
Purpose of Data Processing:：When you use “Hey Tuya” intelligent dialogue, AI memos, AI notes, or AI translation, your input is sent to an AI model hosted on the Microsoft Azure platform to generate responses or content.
Privacy Policy: https://www.microsoft.com/en-us/privacy/privacystatement
6.Shops and their third-party service providers（For US Users）
Scope of Processed Data: order ID, product information, recipient's name, shipping address, recipient's mobile phone number (email address)
Purpose of Data Processing:Fulfill the transaction contract, complete the product packaging and logistics distribution.